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Callers hearing informative messages on hold stay on the line over 3 minutes longer...— North American Telecommunications Association
"On hold messaging gives us the flexibility to make changes when it suits us and our ever-changing schedule." — More»
“On Hold messaging allows us to tell callers about the benefit of being our friend on the Facebook site." — More»
"With On Hold messaging, a lot of callers are getting the information they need before we get to them. This leaves everyone happy.” — More»
"The benefit of on hold messaging is having the opportunity to expose callers to other services" — More»
"With less hang-ups, an increase in enquiries and more sales, our messages will keep playing for as long as we have something to offer.” — More»
"We are constantly updating our messages and find the process easy every time." — More»
"It provides the perfect mix to our callers” — More»
"On hold messaging has allowed us to promote events and communicate effectively to our members and guests." — More»
"Whenever we use messages on our system to promote an event, it's always successful". — More»
"We were getting enquires about the event long after selling out" — More»
"Our tickets sales have increased by 30% already, and that’s not to mention the enquiries about other areas of the business.” — More»
Head Office commented "It's just like having an extra staff member working for you, only much more cost-effective" — More»
Exhaust shop increases call backs by 50%. — More»
